Competence Centers
Conceptual Modeling
Focuses on creating methodologies and automated tools to help designers and analysts create and analyze conceptual models used in various business domains. They cover model query languages, patterns, process mining, semantic technologies, standardization, visualization, analysis, IT support, assessment, and optimization of coordination in crisis management.
Contact
Patrick Delfmann
Mail: delfmann@uni-koblenz.de
Dennis Riehle
Mail: riehle@uni-koblenz.de
Digital Transformation in Small and Medium Enterprises
Encourages research and provides expertise on the digital transformation of small and medium enterprises. It covers topics like digital business strategies, assessing the transformative potential of emerging technology, automation, resilience and innovation, personalization, ecosystems and networks, managing collective attention, knowledge creation using AI, and ethics of digital transformation.
Contact
Isabel Ramos, University of Minho, Portugal
Mail: iramos@dsi.uminho.pt
Niels F. Garmann-Johnsen, University of Agder, Norway
Mail: niels.f.garmann-johnsen@uia.no
Competence Center for Crisis Management (C3M)
Addresses issues in humanitarian logistics and crisis management by conducting research in visualization, analysis, IT support, assessment, optimization, and coordination. Its primary goal is to identify challenges and gaps in existing practices and propose suitable solutions in information systems and supply chain management.
Contact
Bernd Hellingrath
Mail: bernd.hellingrath@wi.uni-muenster.de
Adam Widera
Mail: adam.widera@wi.uni-muenster.de
E-Government Competence Center
Specializes in electronic governance, combining aspects of process management, operational efficiency, citizen relationships, and technology perspectives. Key topics include acceptance and adoption of eGovernment ICT, business process management, social media research in eGovernment, and open government.
Contact
Sara Hofmann
Mail: sara.hofmann@uia.no
Michael Räckers
Mail: michael.raeckers@ercis.uni-muenster.de
IT Security of User-Centric Systems
Deals with ensuring secure integration of digital technologies into everyday life. Main topics covered include security of user systems, data privacy, authentication and authorization, threat detection, incident response, and security awareness.
Contact
Thomas Hupperich, University of Münster, IT Security, Institute for Information Systems
Frank Köhne, viadee GmbH, MünsterJulian Varghese, University of Münster, Institute for Medical Informatics
Pavel Laskov, University of Liechtenstein, Data and Application Security
Service Science
The emergence and proliferation of the Service Economy has changed the way in which the creation of value is perceived throughout various industry sectors and societies. Some current manifestations are integrating industrial machinery with customized service offerings, offering aircraft turbines or software applications without selling physical goods, or providing content on mobile platforms.
Theories and artifacts related to service are reflected in the emerging academic discipline of Service Science, Management and Engineering (SSME). Research in SSME is focused on understanding and facilitating the creation of value in service systems, involving interactions of service providers and service customers.
Smarter Work
Analyzes the impact of current technologies on the working environment. Central themes include mobile enterprise, social media governance, social media analytics, unified communication, and collaboration.
Contact
Benedikt Berger
Mail: benedikt.berger@ercis.de
Sigfried Schallenmüller
Mail: schallenmueller@ercis.de
Social Media Analytics
Investigates the spread of disinformation, propaganda, and manipulation through social media. The team combines experts from fields including computer science, statistics, social sciences, journalism, economics, and industry professionals to study manipulation characteristics, develop detection techniques, and suggest countermeasures.
Christian Grimme
Mail: christian.grimme@ercis.de
Heike Trautmann
Mail: heike.trautmann@uni-paderborn.de
